Can't find the answer you're looking for? Feel free to contact us
directly.
How quickly can you respond to inquiries?
We aim to respond to all inquiries within 24 hours during
business days (Monday to Friday). For urgent requests, please
call us directly at +31 20 567 8934.
Do you offer emergency cleaning services?
Yes, we can often accommodate emergency cleaning requests.
Please contact us by phone for same-day or next-day
availability. Call +31 20 567 8934 to discuss your needs.
What areas of Rotterdam do you service?
We provide professional cleaning services throughout Rotterdam
and the surrounding metropolitan area. Contact us to confirm
if your specific address is within our service region.
Can I request a custom cleaning plan?
Absolutely! Every apartment is unique, and we're happy to
create a customized cleaning plan based on your specific
needs, budget, and schedule. Use our contact form or call us
to discuss your requirements.
How do you handle sensitive items or valuables?
We treat all items with care and respect. Our team is trained
to handle delicate belongings. Please mention any special
concerns when contacting us, and we'll ensure proper
precautions are taken.
What if I'm not satisfied with the cleaning?
Your satisfaction is our priority. If you're not completely
happy with our service, please contact us immediately, and
we'll make it right at no additional cost.
